No, We use organic materials whenever possible but in most instances there are no organic products that would suit our purposes, phosphate fertilizers are a good example since there are no soluble sources of organic phosphorus.
The GrowBoss probes need to be maintained in order to sustain accurate readings. Some common practices we recommend is to clean the probes once every 2 weeks with some distilled water and a Q-tip. Try not to keep the probes submersed in a nutrient solution for too long or else salts will accumulate inside the probe. It's recommended to calibrate the GrowBoss every 3-4 weeks.
Generally, both liquid and powdered fertilizers do not have an expiry date, however they do degrade over time. A bottle of nutrients 10 years old would be less effective as a bottle 2 years old. To maximize results, we recommend to use your product within the first 2 years.
Yes, we use Shopify POS (powered by Stripe) and PayPal as our payment processors, which are widely trusted in all e-commerce websites. We do not store any credit card information on our server so rest assured your information is safe.
Transactions on our website are in Canadian Dollars. You can change the currency on our home page to view US Dollars, however when you checkout your order, it will show the final total in Canadian Dollars.
Our checkout shipping quotes are based off Canada Post live checkout prices however we choose the best shipping method based on our list of couriers. For example, depending on the region you live in, it may be faster to ship your order with UPS rather than Canada Post.
Your order becomes marked as fulfilled from the moment it's been boxed up in our warehouse awaiting for the courier to pick it up. Once the courier scans the package, your tracking details will then appear.
If you registered your Nutradip product within 30 days of purchase, you are not required to show proof of purchase. If you did not register your product, we require you to attach a copy of your original receipt when submitting your warranty.